The staff, from receptionist to bar staff and especialy the waiting staff were all welçoming friendly and helpful, nothing was too much trouble, the evening meal was five star all served piping hot and all the deserts were excellent, never kept waiting.
Susan
April 2025
Lesley
April 2025
Our room was amazing, we thought they'd put us in the wrong room. The room was huge and the bathroom too. Breakfast was great, but you weren't able to choose your own cooked breakfast so you could choose what you wanted, as it was brought to you. However the breakfast was very nice. The lounge area was so sumptuous, and the chairs were huge. You could order at the bar, and the staff would check where you were sitting, and bring your drink to you. We didn't have dinner, but asked if we could have some chips, which were brought to us in the lounge. Staff, rooms and the hotel in general did not disappoint. Extremely luxurious, and would stay in the hotel again
Michaela
December 2024
Beautiful location and friendly staff. Rooms were clean and pleasant. Food excellent and available facilities with the spa are very good but expensive as not included with the hotel charge although there is a free swim available between 0700-0900. A heavy snowfall overnight enhanced the beauty of the property. There is also a very enjoyable and well kept golf course surrounding the lake worthy of a round.
Alexander
November 2024
Stayed for a wedding party. As the party was in the main house and we were staying in the Hall, the receptionist kindly relocated us to the hotel as the weather was bad and to avoid us getting wet, very thoughtful gesture 😀 Room was large and warm and had proper Yorkshire teabags, bonus!
Tracey
February 2025
Staff were utterly delightful. Location was divine. The shower was most enjoyable with plenty of pressure so that my body has never felt so clean and refulgent. The whole refit of the hotel was well done and blended old and new effectively.
Colin
May 2024
Staff were excellent - evening dinner and breakfast was very good.
Daren
April 2025
Waterton Park is a beautiful setting, and the swimming pool has a great view over the lake. We were in the newer building (i.e. not on the island in the lake) and the room was huge and shower very powerful.
Claire
April 2025
Very friendly staff - always willing to help The location was superb - the hotel is on an island in a lake surrounded by beautiful gardens. It was quiet and relaxing. For a Georgian hotel the plumbing was good and the shower reliable!! Excellent fish and chips in the cafe. The hotel's history is interesting: first known nature reserve (albeit created from sugar plantation wealth) owned by the inventor of the bird box of with potential for further recognition as a heritage green space. Make more of the history as a selling point.
Sheena
May 2024
The staff was lovely and the room was very spacious in a lovely location as Our room over looked the river
Neil
May 2024
Reservations:
+1 (888) 385-8465